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Ordinary Products
Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over £60.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber.
Use your fingers or a wide tooth comb to style your synthetic wig. Define layers with Synthetic-Safe styling products. For curly wigs, use a pick or comb to loosen fibers, but do not pull on the hair.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested for cleaning is after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
2015 Long Wavy Black Synthetic Wig
Medium Wavy Full Lace Synthetic Wig
Lace Front Long Wavy Synthetic Hair Wig
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It felt great on my head. I styled it differently, and it styled very easily. The colour is very similar to my own hair before. I will order a colour chart next time to pick the colour. I already have a second wig I am going to try.
The hair is soft, not overly silky. The volume is not overly thick, just the right amount. Just enough layers to make it natural, and oh my goodness, it frames the face so well, makes you look much younger. This one has that fresh, young supermodel look. Do not hesitate to buy this! I promise you that this will be your favorite!!!!
I ordered this wig in natural black and was delighted to receive it as it is stunningly beautiful and very versatile.
On the downside, it took around 17 days to arrive and the website wouldn't allow me to track my order, but I did receive replies to my emails.
However, all is now forgiven because I love the wig and the price was amazingly low for the quality and beauty of the item.
This wig looks like a person's real hair. The way the hair lays also very natural. It needs frequently brushing through- out the day to prevent tangles.
As an aging "Baby Boomer" I find my hair thinning and feel comfortable in wearing wigs as opposed to weaves. I have gotten so many compliments from my co-workers (who are used to seeing me wearing various other wigs). I love this wig so much that I find myself wearing it every day I just ordered another one in the same color.
This wig is BY FAR my favorite. It is so nice the length is perfect, so it is believable. Could be parted anywhere and the lace does not stretch, so it is very comfortable to wear. I have this wig in the colour Chestnut brown, which is a very natural brown that is just perfect. Do not hesitate to buy this!
I used to wear my hair like this but just did not want to cut my hair. Now I have the best of both worlds and love wearing this short look for a fun fashion change. Everyone at work thought I had cut my hair and they all loved it. I got compliments all day. This wig was so comfortable to wear all day long. People were shocked when I told them it was a wig. At almost 60 yrs old I showed all my friends my own age that you can still wear youthful fun looks! Age is just a state of mind.
I bought this wig and love the colour an cut. It's great right out of the box, I did not even trim the bangs. I will buy another in Chocolate frost. I just stated wearing wigs just for fun. My hair is curly and I always wanted to have straight style like this without much work. I just love it and I got so many compliments already!
I am currently going through an illness and have thinning of my own hair. I bought this wig and everyone thinks it is my hair. My identical twin sister who does not have any illness, loved it so much, she also bought the same wig. If it wasn't for this beautiful wig, I would not even feel comfortable leaving my home. At least I can try and live as normal a life as possible thanks to be able to wear this wig. it is very natural and comfortable.
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