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Ordinary Products
Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over £60.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
A human hair wig is durable, generally costs more and has the most natural look and feel of any wig you can buy. It also can be dyed and treated the same as any human hair that grows from the scalp.
It is advised you take it to a professional stylist for restyling. For a synthetic wig, a simple shake and go method works just fine. Place the wig on its wig stand and use hot rollers or a curling iron on a low setting to style the hair to your liking.
You can clip and pin different sections for a change of style, but as you get used to the wig, you will most likely find that you do not have to do anything at all to maintain its style.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested guidelines for cleaning are after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
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I bought this a few months ago and have really enjoyed wearing it! I receive many compliments every time I wear it. It's a nice length for summer. Cooler than some of my wigs. I really like the colour on me. I usually purchase a little darker shade but thought I'd try this colour and I'm very happy I did.
Love the colour, but would have preferred it to be darker at the root. At my age, it looks more natural. That said this is a great wig for the price. Absolutely love the look.
Very fun and flattering. As I always must do with wigs, I ended up trimming it somewhat. (I have a small face.). That said, I was able to keep the original proportions of the cut, and the look was the same. I just framed my face a bit to make it more fitted to my shorter face.
I bought this wig in which was a dark brown. I liked it so much. This is my go to wig, cool on hot summer days. It is an open cap, with very little perma tease, very natural looking. I have an average petite head and this one run large. I take tuck in the elastic on each side and the cap conforms to my head well and feels secure.
Thank you for your fast delivery of the wig I ordered from your site. I am so happy with it! I have bought wigs in the past which have cost three times the amount of yours and I really cannot see any difference in the quality. I will be back for more.
I’m just writing to say that I got your package and I'm just amazed it was so quick. I'm also so thrilled with the wig. I love it! Thank you for your excellent service. I hope to deal with you again.
For full volume and a confidence boost, these are the wigs to get! I get so any compliments! The hair feel real and look like human hair, I wear it daily for work while my real hair grows out. The waves look like you spent hours with a curling iron. The price is reasonable enough and its cheaper than going to a salon. There is a variety of colours. They do tend to tangle easily, but a leave in spray conditioner usually does the trick. I rarely leave home without them!
This is my second time with this style of wig. I ordered colour 30, and am not too impressed with it as 30 is usually supposed to be a red. This is more of a light brown with some reddish blonde highlights. However the hair is in great condition and should be easy to dye a redder shade.
I fully recomment this wig! It has really exceeded my expectations. It wears comfortably, and I've had the wig going on for a month now and haven't had one tangle. This wig is truely remarkeable!
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