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Ordinary Products
Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over £60.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber.
Use your fingers or a wide tooth comb to style your synthetic wig. Define layers with Synthetic-Safe styling products. For curly wigs, use a pick or comb to loosen fibers, but do not pull on the hair.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested for cleaning is after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
Smart Lady Gaga Long Straight Capless Wig
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I bought a shiny, yellow, "Barbie Doll" colour, so I toned it down to look more natural. I wish they would make it in a more natural looking. It's a very swingy, cute style with soft, silky hair that doesn't tangle easily. I have curled this wig with hot rollers & I brush it wet & it doesn't hurt the fiber at all. It's a great wig at a low price & it makes me feel young!
I purchased 3 of these; they look so natural on me and many compliments. Never wore a wig, as I've decided to out grow layers in my hair to achieve this look eventually. It's great in between hair growth, comfortable fit. A must if you want a trendy, natural style with eye catching appeal!
I have worn many wigs and pieces over the years. I found this modern looking wig and hoped it would arrive on time and look real! Well it did arrive and looked GREAT! I am now a new fan of your site! THANKS!
While I'm not sure the reds show up as pictured. It really is a lovely wig, easy to style and does look natural. It's easy to put on and I think upkeep will be easy as long as I take care to put it away in its bag when done.
I got my wig on Friday I have already worn it twice. Photo of me in it is on my FB page everybody loves the way I look. Did not know it was a wig. Easy to style and colour is very natural -- I ordered mine in a 130 -- I will probably be changing my natural hair colour to that colour, also.
Out of four various wigs I purchased a few weeks ago, this one was by far the better one, and the least expensive. Not too shiny, it looks like a head of healthy hair. The part on the head can easily be shaped, shaping cream for synthetic hair. My husband loves this wig, and my teenage son thinks it looks cool. I placed an order yesterday for 4 more wigs, I highly recommend it!
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