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Ordinary Products
Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over £60.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
A human hair wig is durable, generally costs more and has the most natural look and feel of any wig you can buy. It also can be dyed and treated the same as any human hair that grows from the scalp.
It is advised you take it to a professional stylist for restyling. For a synthetic wig, a simple shake and go method works just fine. Place the wig on its wig stand and use hot rollers or a curling iron on a low setting to style the hair to your liking.
You can clip and pin different sections for a change of style, but as you get used to the wig, you will most likely find that you do not have to do anything at all to maintain its style.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested guidelines for cleaning are after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
Jennifer Aniston Straight Human Hair Full Lace Wig
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I have been wearing this style for two and a half years every day. No one seems to realize it is not my real hair. I love the style and it is so easy to care for.I am very satisfied with this product. People stop me in grocery lines to find out who my hair stylist is!
I bought this item a few months ago and have really enjoyed wearing it! I receive many compliments every time I wear it. I love it and look forward to wearing it well into the fall. I am very pleased with all the features of my wig particularly the accuracy of the colour. The brown colour matches the photo colour which suits me perfectly!
This is a perfect wig for me. Style is great. Colour I picked was plum red which I love - a true beautiful Auburn red - wish more wigs came in this colour. The hair feels great and everyone thinks it's my own hair. Don't want to be without it. It??s cool wearing capless wigs in the summer.
This is a beautiful wig and it looks so natural that nobody knows it is a wig. The colour is gorgeous. The cut is wonderful, the hair is thick and it moves like real hair. I loved it so much I bought two. I haven't had them long so I am not sure of the longevity of the wig but it seems to be very well made.
Thank you for the fantastic service I received from you. You all put me at ease. The confidence I have received from wearing a wig is unbelievable. Thank you for taking such good care of me. The choices you gave me were outstanding - such a variety of styles and colours!
I would just like to let you know how pleased I am with the wig I bought from your website. It arrived very quickly and the colours are really great. I am enjoying wearing it. Thank you!!!
This is the PERFECT style. You can wear it straight or feather it. It lays absolutely perfectly and it is so comfortable. I only wish it came in other colours on this site. I'm in love! I am ordering another one right now!
After reading all the positive reviews about this synthetic wig, I thought I would give it a try. Standard shipping was not very fast! However, when I took them out of the box I know it's a valuable waiting. Once my wig was styled, it blended flawlessly with my own hair and looked amazing!! Even my husband couldn't believe it.I highly recommend this wig. It is so easy to put on ... takes about 5 seconds!
My package arrived within a few days of placing my order(love how quickly they arrive), and as soon as I opened the box I was in love. I ordered it in 6 and the colour was gorgeous.I looked amazing. I was concerned they would like I was trying to be twenty ... just a more glamorous version of me. Thank you for making beautiful within budget.
I got it in the mail. Very quick! And I immediately tried them on. I casually went to my living room where my fiance was and he immediately noticed my hair, he said it was beautiful, he asked if I had done something different to it. I told him i just curled it and used different shampoo. He didn't realize until I cuddled next to him and he touched my head. Otherwise he wouldn't have known. The same with my family and friends. My normal hair is long & wavy itself. But I have lost so much hair with time; using this product gives me the fullness I once had.Fits perfectly. I get lots of compliments all the time. I would definitely recommend this to anyone that wants to feel beautiful!
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