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Ordinary Products
Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over £60.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber.
Use your fingers or a wide tooth comb to style your synthetic wig. Define layers with Synthetic-Safe styling products. For curly wigs, use a pick or comb to loosen fibers, but do not pull on the hair.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested for cleaning is after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
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It's really growing on me! The colour is beautiful! It's a really light auburn with subtle blonde highlights as described. This cut is super fun and edgy and I really like it. It is well made with quality fiber.
Twelve years ago I lost my hair due to alopecia and I wanted to find a wig that looked similar to my own colour, style, and length. I have bought a variety of wigs online with your site for several occasions. However, this particular wig, was the closest wig to my actual hair colour, style and length. Everyone thought I had grown my hair back since it looked so real.
I like that it's just a very feminine style. It does make me feel very pretty, and if you work in that kind of environment. It is also VERY full - a lot of hair for hair this long, I feel. Generally, really a great purchase.
I've experienced hair loss so need something that can be worn daily. This is my third wig. Overall, I really like this wig. I got it in blonde which is a really pretty colour. The style is cute and the skin top part looks realistic. Hairline looks natural.
The ends perfectly conceal any of your own hair that may be poking through at the sides and the hair density is amazing for a wig in this price range. The adjustable straps make the wig feel very secure and so far nobody has been able to tell it's a wig. I'm very happy with this purchase!!
I used to wear my hair like this but just did not want to cut my hair. Now I have the best of both worlds and love wearing this short look for a fun fashion change. Everyone at work thought I had cut my hair and they all loved it. I got compliments all day. This wig was so comfortable to wear all day long. People were shocked when I told them it was a wig. At almost 60 yrs old I showed all my friends my own age that you can still wear youthful fun looks! Age is just a state of mind.
I bought this wig about nine months ago and love it as much as when I first put it on. It is very realistic looking, most people cannot tell it's not my real hair. I get loads of compliments when I go out with it on. I wear it everyday all day long because my own hair is thinning, and I feel more confident. It is lightweight, cool, stylable, and comfortable. I did not have to trim it, it was perfect the way it came. I am going to order it in another similar colour.
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