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Ordinary Products
Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over £60.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
A human hair wig is durable, generally costs more and has the most natural look and feel of any wig you can buy. It also can be dyed and treated the same as any human hair that grows from the scalp.
It is advised you take it to a professional stylist for restyling. For a synthetic wig, a simple shake and go method works just fine. Place the wig on its wig stand and use hot rollers or a curling iron on a low setting to style the hair to your liking.
You can clip and pin different sections for a change of style, but as you get used to the wig, you will most likely find that you do not have to do anything at all to maintain its style.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested guidelines for cleaning are after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
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Awesome and fantastic! The blonde wig looks great with my face. I am in love with this wig.
The highlights look very gorgeous and make the hair look real.
The hair is soft, beautiful and was carefully packaged. Thanks for the quick shipping and quality product!
It looks and feels so real. Comfortable enough that you forget you're wearing a piece.
i actually like this wig a lot regardless of price.Very comfortable cap. It's a very attractive style and I love the way it flips on the ends. A good fun wig for little cost!
I would like to say how pleased I am at the quality and price of your wigs. My wife is delighted too. Besides, your customer service is the best I have ever known in the world. My wife wears her wig to work and her colleagues are so impressed that they ask where it can be bought. She tells them and hopes that this can add more orders to you. Thanks again!!!
I just wish to take this opportunity to commend you for both an excellent service and product supplied. The on-line order process was uncomplicated and the rapidity of the order being filled and dispatched was quite amazing. I will have no hesitation in recommending your services to my associates!
I receive my wig this morning and just want to say how satisfied I am with the colour and style. I suffer from alopecia on the crown and am very conscious of it. I feel my life will be colourful again with this new wig. I surely will place another order on your site!
This is my second order on your website. The wig again fits me perfectly and it is so comfortable. There is no doubt I shall order some more wigs to have various hairstyles. I am so happy with your site.
I just want to let you know that I have received my new wig from you and it’s amazing. The quality is much better than I have expected. I am so thrilled with it I intend to buy more in the very near future. Thank you Wigshow!
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