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Ordinary Products
Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
Delivery Time
It will take 2-3 business days for you to receive your items.
Delivery Methods
We will deliver your order via DPD/DHL/ RPX. Our customer service department may need 2-3 business days to process your order, according to credit card approval, address confirmation, and availability of our products. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free delivery for order over £60.
Cancellation Policy
Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:
1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.
3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.
Return Policy
If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. NOTE: Clearance items can not be returned & exchanged.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Nape of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.
A human hair wig is durable, generally costs more and has the most natural look and feel of any wig you can buy. It also can be dyed and treated the same as any human hair that grows from the scalp.
It is advised you take it to a professional stylist for restyling. For a synthetic wig, a simple shake and go method works just fine. Place the wig on its wig stand and use hot rollers or a curling iron on a low setting to style the hair to your liking.
You can clip and pin different sections for a change of style, but as you get used to the wig, you will most likely find that you do not have to do anything at all to maintain its style.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested guidelines for cleaning are after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
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The flippy out ends perfectly conceal any of your own hair that may be poking through at the sides and the hair density is amazing for a wig in this price range. The colour is outstanding!!! Both my sister and I have worn it on separate occasions and so far nobody has been able to tell it's a wig. I'm very, very happy with this purchase!!
I purchased colour number 4. This wig is a very nice length with feathered layers. The part in the middle is just right. The fibres of the wig are very soft and move almost like real hair. The bangs were a little long, but I'd much rather they were too long than too short because it allows you to individualize the wig by styling or cutting the bangs however you like.
I've been ordering wigs on the internet and haven't worn one in a long time. After ordering about five other wigs from a different wig company that looked like a wig, I finally decided to try this one. I love this wig. I wore it for the first time yesterday and all of my friends thought it looked like my own hair. It's definitely a keeper.
I purchased this wig for my mom who is in a nursing home and has difficulty doing things for herself. This wig looks absolutely wonderful on her and makes her look 20 years younger. I'm thinking about purchasing one for myself. It is stylish, very light weight and easy to style.
I purchased this wig for my mom who is in a nursing home and has difficulty doing things for herself. This wig looks absolutely wonderful on her and makes her look 20 years younger. I'm thinking about purchasing one for myself. It is stylish, very light weight and easy to style.
Totally delighted with this item, I have received nothing but compliments about my terrific new look and even a hair dresser friend didn¡¯t realize it was a wig. thank you so much for transforming my life.
This wig has lots of hair Colour 14H is beautiful - light but very natural. I've order different styles in different colours, and this colour is my favorite. I thinned out the top with thinning shears to make it look more natural, and it looks great! Lots of compliments!
This wig actually looks on the way it looks in the picture. I get compliments every time I wear it and it is marvelously flattering to my roundish face. I bought the colour 125 and it is a good share for fair skin. But - it is tighter than all of my other wigs even though it is not petite.
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